We are a social intelligence organization for Smart Cities empowering
citizens and facilitating Government Authorities to be more accessible,
efficient and effective in public service delivery.
CivilCops is a platform to bridge the data and knowledge gap between citizens and governments by establishing seamless communication medium for citizen collaboration and a platform for the Governments to increase service responsiveness and shaping service delivery to meet citizen’s needs and wants.
CivilCopsBot is a chatbot platform that enables instant,
automated and personalized conversations using Artificial
Intelligence and Natural Language Processing powered chatbots
and voice assistants.
CivilCopsBot provides Omni-channel integrations and multiple languages for the chatbots that can be used for diverse use-cases like maintaining 24*7 online business presence, improving customer engagement, increasing customer feedback quality and fan engagement and citizen interaction.
CivilCops311 is a new age mobile application for government
authorities, municipalities and city administrations to collect non-
emergency inquiries, civic complaints and service requests from
citizens in 5 simple steps.
The mobile application is a complete citizen-engagement package for building stronger communities and improving citizen trust in Governments. CivilCops311 can be launched on Google Playstore and Apply Appstore.
CivilCopsWork is a 311 Service Request Platform for Government authorities and municipalities to collect, manage and take action on all non-emergency citizen inquiries, civic complaints and service requests. The platform leverages Machine Learning and the power of Data to automate processes, workflows helping the authorities to improve efficiency, enhance citizen engagement and enable smart governance.
CivilCopsFeedBack is a mobile application that provides the fastest way to collect real-time and offline customer feedback to gain insights and increase customer delight, satisfaction and happiness. The application caters to a variety of client segments as it has multiple front-end options for collecting customer feedback and reviews ranging from QR codes, kiosks, tablets to E-mail, mobile and chatbots.